How can I get help with the Ford app?

You can browse commonly asked questions and troubleshooting tips on our Ford app support page. To speak with someone, contact Ford app support using the app or by calling 1-800-336-0486.

Popular Ford App Support Categories

Contacting Help in the Ford App

To contact support in the Ford app:

Important: Ford app support is available: Monday – Saturday | 9 a.m. – 9 p.m. EST | Sunday - Closed.

  1. Log in to the Ford app.
  2. Select Account.
  3. Tap on Settings.
  4. Scroll down to Help.
  5. Select one of the options available.

Calling the Support Line

If you cannot access the Ford app, call 1-800-336-0486 for support.

Additional Information

How do I activate my vehicle's modem?
How do I use the remote start feature in the Ford app?
Where can I get an owner's manual?

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.