Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Drop-in Bedliner for 8.0 Bed, Includes Tailgate Liner

                  Super Duty 2023-2025 Drop-in Bedliner for 8.0 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038BA

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 8.0' Bed

                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VFL3Z99501A42HB

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  F-150 2024-2025 Tailgate Light Bar with LED Factory Lights

                  SKU: VRL3Z13B678B

                  $459.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  SKU: VM2DZ19J353A

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Oxford White Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AM

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2019 Bed Work Task Light

                  F-150 2015-2019 Bed Work Task Light

                  SKU: VFL3Z13C788A

                  $479.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  EcoSport 2018-2022 Black 4pc All Weather Floor Liner Tray

                  EcoSport 2018-2022 Black 4pc All Weather Floor Liner Tray

                  SKU: GN1Z6113300FA

                  $205.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  Escape 2024 Graphics Kit, Ebony Black Side Stripes

                  SKU: PJ6Z5420000AA

                  $310.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
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