Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2021-2024 Trailer Hitch For 2" Receiver

                  Edge 2021-2024 Trailer Hitch For 2" Receiver

                  SKU: MT4Z19D520AA

                  $375.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

                  Mustang 2021-2023 Air Design® Black Wheel Lip Molding for Front Wheel Openings Only

                  SKU: VMR3Z16268A

                  $330.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  Super Duty 2025, SuperCab and Crew Cab Floor Mats, Carpeted, 60 oz., 3-pc, Black

                  SKU: SC3Z2613300EA

                  $295.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
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                  Explorer 2020-2025 Console Vault Vehicle Safe

                  Explorer 2020-2025 Console Vault Vehicle Safe

                  SKU: VLB5Z9906202A

                  $329.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146G

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front LED with Front Camera

                  SKU: VMC3Z8A224D

                  $309.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00L

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers in Black

                  SKU: VM1PZ1863812F

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  SKU: VHC3Z9955200B

                  $309.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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