Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D1 - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D1 - NON-RETURNABLE

                  SKU: VML3Z99501A42CB

                  $4,499.00

                  + $266.00 Installation
                  Explorer 2020-2025 Yakima Cross Bar System Kit

                  Explorer 2020-2025 Yakima Cross Bar System Kit

                  SKU: VLB5Z7855100A

                  $529.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  SKU: VRR3Z19A412N

                  $589.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front or Rear Pair

                  Black Flat Splash Guards Front or Rear Pair

                  SKU: E6TZ16A550AA

                  $35.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Matte Black Smart Bed Cap for 5ft Bed

                  Ranger 2024-2025 Matte Black Smart Bed Cap for 5ft Bed

                  SKU: VR1WZ99501A42C

                  $4,599.00

                  F-150 2018-2025 Bed Slide for 6.5' Bed

                  F-150 2018-2025 Bed Slide for 6.5' Bed

                  SKU: VJL3Z99113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code YZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code YZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CN

                  $4,499.00

                  + $266.00 Installation
                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146L

                  $609.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  SKU: VML3Z16268CC

                  $569.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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