Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 2Dr

                  Bronco 2021-2023 Off-Road Suspension 2" Lift Kit 2Dr

                  SKU: M18000B1A

                  $2,165.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  Mustang 2011-2014 V6/GT 6 Speed Shifter

                  SKU: M7210MGTB

                  $625.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1994-2012 Starter Index Plate Modular Block Automatic Transmission

                  Mustang 1994-2012 Starter Index Plate Modular Block Automatic Transmission

                  SKU: M6373A

                  $31.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER HOOD VENT-GLOSS

                  SKU: M16628BG

                  $1,535.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2018 Coyote 5.0L Cylinder Head LH

                  Mustang 2018 Coyote 5.0L Cylinder Head LH

                  SKU: M6050M50B

                  $1,145.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  G.O.A.T Black/Chrome Badge

                  G.O.A.T Black/Chrome Badge

                  SKU: M1447GOAT

                  $35.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  SKU: M1021BLR

                  $155.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2015-2020 5.2L Coyote Lightweight Exhaust Valve

                  Mustang 2015-2020 5.2L Coyote Lightweight Exhaust Valve

                  SKU: M6505M52

                  $160.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 1969-1970 Boss Block Head Bolt Set

                  Mustang 1969-1970 Boss Block Head Bolt Set

                  SKU: M6065BOSS

                  $170.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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