Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,650.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-2001 Cylinder Head Gasket

                  Mustang 1968-2001 Cylinder Head Gasket

                  SKU: M6051R351

                  $115.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2012-2014 BOSS 302R ELECTRIC STEERING RACK

                  Mustang 2012-2014 BOSS 302R ELECTRIC STEERING RACK

                  SKU: M3200EPAS

                  $1,405.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 4.6L 3V Head Changing Kit

                  Mustang 2005-2010 4.6L 3V Head Changing Kit

                  SKU: M60673V46

                  $155.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2009 Air Filter Element

                  Mustang 2005-2009 Air Filter Element

                  SKU: M9601C

                  $105.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0L GEN 4 ALUMINATOR NA CRATE ENGINE

                  5.0L GEN 4 ALUMINATOR NA CRATE ENGINE

                  SKU: M6007A50NAD

                  $16,500.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 302/351 Head Gasket Set

                  Mustang 1964-1995 302/351 Head Gasket Set

                  SKU: M6051C51

                  $39.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 Front Strut Mount

                  Mustang 2015-2023 Front Strut Mount

                  SKU: M18183M

                  $185.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  SKU: M16628FG

                  $2,235.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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