Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  SKU: M6250SD73A

                  $1,815.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  F-150 2015-2023 Ford Performance Tonneau Cover for 5.5" Bed

                  SKU: M98150FP

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  2015-2024 MUSTANG STREET LOWERING SPRING KIT

                  SKU: M5300S65S

                  $385.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
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                  Ranger 2019-2023 Fox "Tuned by Ford Performance" Off-Road Suspension Leveling Kit

                  Ranger 2019-2023 Fox "Tuned by Ford Performance" Off-Road Suspension Leveling Kit

                  SKU: M18000RA

                  $1,465.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Ford Performance Windsor SB Based Boss Short Block

                  Ford Performance Windsor SB Based Boss Short Block

                  SKU: M6009460

                  $6,900.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  SKU: M6026BOSS

                  $240.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 18" Black Machined Face Wheel Kit

                  Bronco 2021-2023 18" Black Machined Face Wheel Kit

                  SKU: M1007KBB5

                  $1,280.00

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