Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2014 Tremec Magnum XL Transmission Kit

                  Mustang 2005-2014 Tremec Magnum XL Transmission Kit

                  SKU: M7003M6XL

                  $5,145.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Boss Short Block

                  Mustang 1964-1995 Boss Short Block

                  SKU: M6009363

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  Mustang 1979-2004 Hurst T-5/T-45 Shifter

                  SKU: M7210M

                  $335.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Street Lowering Spring Kit

                  Mustang 2015-2023 Street Lowering Spring Kit

                  SKU: M5300XA

                  $425.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4 5.0L COYOTE DARK HORSE™ LONG BLOCK

                  GEN 4 5.0L COYOTE DARK HORSE™ LONG BLOCK

                  SKU: M6006M50DH

                  $8,525.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  3.5L NA V6 REBUILD KIT #1

                  3.5L NA V6 REBUILD KIT #1

                  SKU: M600035V6KIT1

                  $580.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.875"

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer 0.875"

                  SKU: M8510C351

                  $66.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 460 Front Sump Oil Pan

                  Ford Performance 460 Front Sump Oil Pan

                  SKU: M6675FT460

                  $1,045.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
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