Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  SKU: VCJ5Z7848016A

                  $769.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  SKU: 6L5Z1313300A

                  $140.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 REV Hard Folding Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2022 REV Hard Folding Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42P

                  $1,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

                  Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

                  SKU: BL8Z7813300AD

                  $140.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

                  SKU: LC3Z9942528C

                  $170.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  Bronco Sport 2021-2025 Side Retro Graphics, Gray w/ Bucking Bronco Logo

                  SKU: VM1PZ6320000D

                  $129.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Badge Light

                  Cargo Badge Light

                  SKU: VRB5Z13776A

                  $119.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 6 3/4' Styleside Bed

                  Super Duty 2017-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 6 3/4' Styleside Bed

                  SKU: VPC3Z99501A42G

                  $1,349.00

                  Maverick 2022-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 4.5 Bed

                  Maverick 2022-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 4.5 Bed

                  SKU: VNZ6Z99501A42H

                  $619.00

                  Shipping: Ships by Aug 15
                  Pickup: Free at Dealer
                  Add to Cart
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