Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  SKU: M3001538KIT

                  $1,545.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  GEN 4 COYOTE 5.0L ROAD RACE OIL PUMP PICK-UP TUBE

                  SKU: M6622M50DRR

                  $385.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Tremor Grille and Ford Oval Package

                  Ranger 2019-2023 Tremor Grille and Ford Oval Package

                  SKU: M8200TMR

                  $380.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  Mustang 2005-2014 Six Piston 15" Brake Upgrade Kit

                  SKU: M2300T

                  $3,270.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mach-E 2021-2023 20" Machined Face Wheel Kit

                  Mach-E 2021-2023 20" Machined Face Wheel Kit

                  SKU: M1007KM2080

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronze Valve Guide Kit

                  Bronze Valve Guide Kit

                  SKU: M6510XRBVG

                  $44.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  2021-2025 BRONCO SPORT 18" x 7" GLOSS BLACK SINGLE WHEEL

                  SKU: M1007S187BSGB

                  $260.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000470B

                  $2,560.00

                  Pickup Required
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                  Mustang 1996-2004 Clutch Kit

                  Mustang 1996-2004 Clutch Kit

                  SKU: M7560T46

                  $665.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
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