Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  SKU: M630323EB

                  $415.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-1997 Crankshaft Damper

                  Mustang 1968-1997 Crankshaft Damper

                  SKU: M6316A460

                  $440.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Coyote Engine Cover Kit

                  Mustang 2015-2017 Coyote Engine Cover Kit

                  SKU: M9680M50A

                  $220.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  Bronco 2021-2023 M210 Front Drive Unit 4.70 Ratio

                  SKU: M3002470BF

                  $2,025.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2024 RANGER 2.3L SPORT EXH-DUAL SIDE EXIT-BLACK

                  2024 RANGER 2.3L SPORT EXH-DUAL SIDE EXIT-BLACK

                  SKU: M5200R3SB

                  $1,625.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  SKU: M625023EBH

                  $235.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M8TC

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  SKU: M16268BG

                  $9,650.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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