Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043A5

                  $78.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SLANT EDGE VALVE COVERS, BARE WITH FORD RACING LOGO-READY FOR FINISHING

                  SKU: 302146

                  $305.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Deck Lid Trim Panel

                  Mustang 2015-2021 Deck Lid Trim Panel

                  SKU: M16600MA

                  $240.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  SKU: M9486A51

                  $94.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  SKU: M420988373A

                  $295.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - BLACK/RED

                  FORD SLANT EDGE BREATHER - BLACK/RED

                  SKU: 302440

                  $50.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  SKU: M1821FL

                  $140.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  5.0L Coyote "Powered by Ford" Blue Coil Covers

                  SKU: M6P067M50B

                  $120.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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