Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  SKU: 302139

                  $525.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus-ST 2013-2018 Performance Rear RS Brake Upgrade Kit

                  Focus-ST 2013-2018 Performance Rear RS Brake Upgrade Kit

                  SKU: M2300WR

                  $540.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  GEN 4X COYOTE CONTROL PACK W/ MANUAL TRANS

                  GEN 4X COYOTE CONTROL PACK W/ MANUAL TRANS

                  SKU: M6017M50HM

                  $2,730.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2020-2025 EXPLORER ST SPORT EXHAUST - CHROME

                  2020-2025 EXPLORER ST SPORT EXHAUST - CHROME

                  SKU: M5200ESTC

                  $2,415.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2023-2024 SUPER DUTY 20" x 8" PREMIUM BLACK PAINTED ALUMINUM WHEEL

                  2023-2024 SUPER DUTY 20" x 8" PREMIUM BLACK PAINTED ALUMINUM WHEEL

                  SKU: M1007KSU2008EB2

                  $1,475.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: More inventory coming soon
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                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  SKU: M5260BCT2

                  $175.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Carbon Fiber Bumper Insert

                  Mustang GT500 2020-2022 Carbon Fiber Bumper Insert

                  SKU: M17750MCF

                  $1,255.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15157A

                  $115.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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