Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $1,015.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Mustang 2018-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VJR3Z16C900A

                  $79.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2026 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2026 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $940.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Chrome Dual Sail Mirror Caps

                  F-150 2015-2020 Chrome Dual Sail Mirror Caps

                  SKU: VFL3Z17D742D

                  $79.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

                  SKU: FR3Z1130C

                  $40.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  Ranger 2019-2023 Black Platinum Stainless Steel Tailgate Lettering

                  SKU: VKB3Z9942528B

                  $79.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Fender Flares - OE Style, Textured by Husky Liners®

                  Super Duty 2023-2026 Fender Flares - OE Style, Textured by Husky Liners®

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by Aug 19
                  Pickup: Free at Dealer
                  Add to Cart
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