Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2024-2025 - Seat Covers - With Armrest and Cup Holder, Neoprene by Coverking, Rear, Black

                  Bronco 4Dr 2024-2025 - Seat Covers - With Armrest and Cup Holder, Neoprene by Coverking, Rear, Black

                  SKU: VR2DZ1863812A

                  $269.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  Ranger 2024-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  SKU: VR1WZ99501A42H

                  $1,389.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2026 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  Mustang 2024-2026 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  SKU: VRR3Z1863812A

                  $159.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  SKU: PK9Z10D802A

                  $95.00

                  Shipping: Ships by Sep 13
                  Dealer Pickup: Not Available
                  Add to Cart
                  Bronco 2025 Ford Sasquatch Logo #2 35 inch Tire Cover

                  Bronco 2025 Ford Sasquatch Logo #2 35 inch Tire Cover

                  SKU: R2DZ9945026H

                  $125.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  F-150 2024-2025 Console Vault® In-Vehicle Safe for use with Captain’s Chairs

                  SKU: VPL3Z7806202A

                  $349.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  SKU: HC3Z99406A10A

                  $95.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
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