Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Front Pair

                  SKU: VM1PZ16A550A

                  $299.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

                  Mustang 2011-2014 Black 4pc All Weather Rubber Floor Mats

                  SKU: CR3Z6313300AA

                  $140.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  SKU: HS7Z5413300DA

                  $205.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  Super Duty 2023-2025 Bushwacker Black OE Style 4-Piece Fender Flare Kit

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  SKU: VM1PZ16A550B

                  $299.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN2DZ9942528AE

                  $49.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for CrewCab w/o Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for CrewCab w/o Underseat Storage Box

                  SKU: PC3Z2613300AA

                  $205.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
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