Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2022-2024 BRONCO B & C BOW BRACE KIT

                  2022-2024 BRONCO B & C BOW BRACE KIT

                  SKU: M20201CBBK

                  $1,040.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 FORD PERFORMANCE MUSTANG LOW WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG LOW WING INDOOR COVER

                  SKU: M19412S65

                  $625.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  2021-2023 F-150 3.5L ECOBOOST AIR/OIL SEPARATOR KIT

                  2021-2023 F-150 3.5L ECOBOOST AIR/OIL SEPARATOR KIT

                  SKU: M676635TA

                  $660.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 GT Billet Throttle Body

                  Mustang 2005-2010 GT Billet Throttle Body

                  SKU: M99263V

                  $990.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 Wildtrak Bead Lock Capable Wheel Kit

                  Bronco 2021-2023 Wildtrak Bead Lock Capable Wheel Kit

                  SKU: M1007KDC1785A

                  $2,525.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  F-150 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603F35

                  $850.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  F-150 2015-2023 18"x 7.5"Matte Gray Wheel Kit

                  F-150 2015-2023 18"x 7.5"Matte Gray Wheel Kit

                  SKU: M1007K1875G

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Black Rear Exit Touring Exhaust

                  F-150 2021-2023 Black Rear Exit Touring Exhaust

                  SKU: M5200FTBR

                  $2,180.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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