Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  Covercraft Front Captain's Chair Seat Covers in Gravel

                  SKU: VML3Z15600D20CC

                  $279.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  Super Duty 2023-2026 Putco® Black Platinum Stainless Steel Door Sill Plates 4 pc Kit

                  SKU: VPC3Z99132A08B

                  $159.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Vinyl Flooring

                  Super Duty 2023-2026 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Vinyl Flooring

                  SKU: PC3Z2513086BA

                  $140.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Smoke Hood Deflector

                  Expedition 2018-2024 Smoke Hood Deflector

                  SKU: JL1Z16C900A

                  $125.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Extender by RealTruck Advantage®

                  Ranger 2024-2025 Bed Extender by RealTruck Advantage®

                  SKU: VR1WZ99286A40A

                  $389.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  SKU: M1PZ7855100AC

                  $350.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Coverking Neosupreme Front Seat Covers

                  Maverick 2022-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VNZ6Z15600D20C

                  $189.00

                  Shipping: Ships by Sep 13
                  Pickup: Free at Dealer
                  Add to Cart
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