Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

                  Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

                  SKU: VM1PZ78676A00A

                  $259.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  Bronco 2021-2025 Bronze Rear Emblem Overlay

                  SKU: M1447BEBR

                  $65.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Rear Door Garage Storage Bags

                  Bronco 2021-2025 4 Door Rear Door Garage Storage Bags

                  SKU: VM2DZ54502H07E

                  $239.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Ford Sasquatch Logo #1 35 inch Tire Cover

                  Bronco 2025 Ford Sasquatch Logo #1 35 inch Tire Cover

                  SKU: R2DZ9945026G

                  $125.00

                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  SKU: KB3Z14A626A

                  $125.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  SKU: VLJ8Z6163812A

                  $189.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
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