Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang IRS Differential Cover

                  Mustang IRS Differential Cover

                  SKU: M4033G4

                  $480.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Ford Performance Strut Tower Brace

                  Mustang Ford Performance Strut Tower Brace

                  SKU: M20201MA

                  $260.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  AIR CLEANER KIT: CHROME, FORD RACING EMBLEM

                  SKU: 302350

                  $110.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2020 Roller Pilot Bearing 4.6L/5.4L and 5.0L 4V Tivct Modular Engines

                  Mustang 1996-2020 Roller Pilot Bearing 4.6L/5.4L and 5.0L 4V Tivct Modular Engines

                  SKU: M7600B

                  $16.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VM2DZ99132A08A

                  $89.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Black Cargo Area Liner

                  Escape 2020-2024 Black Cargo Area Liner

                  SKU: LJ6Z6111600AA

                  $130.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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