Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  SKU: VLR3Z19A412G

                  $299.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Rear Splash Guards

                  Ranger 2019-2023 Rear Splash Guards

                  SKU: KB3Z16A550BB

                  $60.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  Escape 2013-2019 Carbon Black 2pc Cross Bars Set

                  SKU: EJ5Z7855100AA

                  $175.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2022-2024 Easy Access Cargo Shade

                  Escape 2022-2024 Easy Access Cargo Shade

                  SKU: LJ6Z78550A74AC

                  $190.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Matte Black Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AB

                  $59.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2024 Trail Armor Rocker Panels

                  Bronco 4Dr 2021-2024 Trail Armor Rocker Panels

                  SKU: VM2DZ1613208A

                  $269.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  Transit 2023-2025 Black 2-Piece Front Tray Style Floor Liner for Use with Vinyl Flooring

                  SKU: NK4Z1613086AB

                  $135.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
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                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  Mustang 2007-2009 4pc All Weather Rubber Floor Mats

                  SKU: 6R3Z6313300A

                  $150.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
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