Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLR

                  $730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 4X 5.0L COYOTE POWER MODULE W/ 10R80 AUTO TRANS

                  GEN 4X 5.0L COYOTE POWER MODULE W/ 10R80 AUTO TRANS

                  SKU: M9000PMCA4X

                  $23,100.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - OXFORD WHITE

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - OXFORD WHITE

                  SKU: M1007KP1785W

                  $1,735.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  Mustang 1964-1973 351 Front T-Sump Racing Oil Pan

                  SKU: M6675FT351

                  $975.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  Mustang 1985-1993 351W Engine Swap Accessory Drive Kits

                  SKU: M8511A351

                  $55.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TB

                  $1,860.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 1964-1973 302 Front T-Sump Racing Oil Pan

                  Mustang 1964-1973 302 Front T-Sump Racing Oil Pan

                  SKU: M6675FT302

                  $930.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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