Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

                  SKU: KB3Z16C900A

                  $115.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Tailgate Dust Seal - Mega by RealTruck Advantage®

                  Tailgate Dust Seal - Mega by RealTruck Advantage®

                  SKU: VFL3Z99404A06A

                  $29.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  SKU: VNZ6Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Coverking Neosupreme Front Seat Covers

                  Maverick 2022-2025 Coverking Neosupreme Front Seat Covers

                  SKU: VNZ6Z15600D20C

                  $189.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Organizer - Bed Sling by RealTruck Advantage®

                  Cargo Organizer - Bed Sling by RealTruck Advantage®

                  SKU: VJL3Z54550A66A

                  $189.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: M2DZ1A043A

                  $90.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
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