Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  Mustang 2005-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  SKU: M5490BKA

                  $62.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  Mustang 2005-2010 4.6L 3V Camshaft Bolt

                  SKU: M6279463V

                  $61.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  Mustang 1979-1995 302/5.0L Engine Swap Oil Pan Kit

                  SKU: M6675A50

                  $285.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, CARBON FIBER STYLE FINISH

                  SKU: 302520

                  $440.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  FORD RACING 289-351 SLANT EDGE VALVE COVER POLISHED

                  SKU: 302138

                  $385.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KF15B

                  $210.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  SKU: M1096KRA

                  $67.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  SKU: M6582FR3VBL

                  $510.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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