Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412C

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Bolt On Look Textured Fender Flares

                  Ranger SuperCrew 2019-2023 Bolt On Look Textured Fender Flares

                  SKU: VKB3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

                  Maverick 2022-2025 Console Vault Rear Floor In-Vehicle Safe

                  SKU: VNZ6Z9906202B

                  $439.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  SKU: VML3Z99425B64C

                  $499.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  SKU: VLV4Z58423A16A

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Underbody Illumination Courtesy Light Kit

                  Bronco 2021-2025 Underbody Illumination Courtesy Light Kit

                  SKU: VP2DZ13D290A

                  $329.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  SKU: VM2DZ1863812D

                  $269.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  SKU: VN2DZ99425B64D

                  $319.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Red Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412H

                  $299.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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