Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  SKU: VPC3Z16268F

                  $739.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Satin Black Front & Rear Fender Flare Kit

                  Ranger 2024-2025 Air Design® Satin Black Front & Rear Fender Flare Kit

                  SKU: VR1WZ16268C

                  $739.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450HB

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Matte Black Paintable Body Kit

                  Expedition MAX 2022-2024 Air Design® Matte Black Paintable Body Kit

                  SKU: VML1Z78200B72BD

                  $899.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

                  Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

                  SKU: HC3Z16450BB

                  $1,005.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bull Accessories Retractable Black Bed Hooks

                  Bull Accessories Retractable Black Bed Hooks

                  SKU: VAC3Z99000A64A

                  $46.96

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  SKU: DL3Z17696BA

                  $550.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 8.0' Bed

                  F-150 2015-2025 Retrax Embark Retractable Tonneau Cover for 8.0' Bed

                  SKU: VHL3Z99501A42B

                  $2,179.00

                  Pickup Required
                  Pickup: Free at Dealer
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