Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AJ

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  SKU: VPC3Z7806202A

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2022-2023 Air Design® Grabber Blue Metallic Side Scoop

                  Mustang 2022-2023 Air Design® Grabber Blue Metallic Side Scoop

                  SKU: VKR3Z63279D36AC

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Fits Trucks Equipped with LED Tail Lights & On Board Scale

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Fits Trucks Equipped with LED Tail Lights & On Board Scale

                  SKU: VPC3Z13B678B

                  $439.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  SKU: LJ9Z10C830DC

                  $495.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for CrewCab w/o Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for CrewCab w/o Underseat Storage Box

                  SKU: PC3Z2613300CA

                  $205.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Rapid Red Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Rapid Red Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AF

                  $359.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  Bronco Sport 2021-2024 Covercraft Carhartt Protectice Rear Row Seat Covers 60/40 in Pebble Gray

                  SKU: VM1PZ1863812A

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Gatorback Silver Ford Logo Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Silver Ford Logo Splash Guards Rear Pair

                  SKU: VHL3Z16A550J

                  $309.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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