Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 351 Aluminum Block 9.2" Deck

                  Ford Performance 351 Aluminum Block 9.2" Deck

                  SKU: M6010Z35192

                  $7,000.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  SKU: M6004A5015B

                  $1,145.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  Mustang 1963-2001 Exhaust Manifold Gaskets

                  SKU: M9448B302

                  $17.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER VENT SET-MATTE

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER VENT SET-MATTE

                  SKU: M16026BM

                  $1,250.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 2.3L ECO Boost 70MM Throttle Body

                  Mustang 2018-2023 2.3L ECO Boost 70MM Throttle Body

                  SKU: M9926M2370B

                  $880.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2008-2010 4.6/5.4L Ignition Coil Set

                  Mustang 2008-2010 4.6/5.4L Ignition Coil Set

                  SKU: M120293V

                  $285.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250F303

                  $450.00

                  Shipping: Ships by Jun 12
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                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  SKU: M9424M50C

                  $530.00

                  Shipping: Ships by Jun 12
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                  Mustang GT500 2020-2022 5.2L Oil/Air Separator

                  Mustang GT500 2020-2022 5.2L Oil/Air Separator

                  SKU: M6766A52

                  $590.00

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