Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  SKU: M1007KM19XB

                  $1,705.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  SKU: M1012BSB

                  $42.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6010-M50X Block Plug and Dowel Kit

                  M-6010-M50X Block Plug and Dowel Kit

                  SKU: M6026M50X

                  $39.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  28 Spline Driveshaft Slip Yoke

                  28 Spline Driveshaft Slip Yoke

                  SKU: M4841B

                  $98.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford GT 2017-2020 Battery Charger/Maintainer Kit - UK Models

                  Ford GT 2017-2020 Battery Charger/Maintainer Kit - UK Models

                  SKU: M10665B

                  $1,040.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL2

                  $920.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Machined Face 17" x 8.0" Wheel Kit

                  Bronco 2021-2023 Machined Face 17" x 8.0" Wheel Kit

                  SKU: M1007KP1780MBM

                  $1,635.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO HOOP STEP 4 DOOR

                  BRONCO HOOP STEP 4 DOOR

                  SKU: M16450BH4

                  $1,150.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  7.3L MEGAZILLA™ 612 HP CRATE ENGINE

                  SKU: M6007MZ73

                  $25,295.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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