Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  SKU: M602623BSBP

                  $28.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Performance Pack 6-Piston Front Brake Kit

                  Mustang 2015-2023 Performance Pack 6-Piston Front Brake Kit

                  SKU: M2300V

                  $2,020.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer - 0.950"

                  SKU: M8510B351

                  $77.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  SKU: M1447F15A

                  $70.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  460 SIAMESE BORE ENGINE BLOCK

                  460 SIAMESE BORE ENGINE BLOCK

                  SKU: M6010A460X

                  $3,500.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 5.0L Supercharger Kit

                  F-150 2021-2022 5.0L Supercharger Kit

                  SKU: M6066F150SCA

                  $9,850.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  575 HP Boss Crate Engine Front Sump Pan

                  575 HP Boss Crate Engine Front Sump Pan

                  SKU: M6007Z460FFT

                  $13,750.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  5.0L Coyote Air Conditioning Kit

                  5.0L Coyote Air Conditioning Kit

                  SKU: M8600M50AC

                  $1,200.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  Mustang SVT 2007-2009 Cold Air and Supercharger Upgrade Kit Replacement Air Filter

                  SKU: M9601D

                  $94.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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