Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FSBS

                  $1,745.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  SKU: M3600F15B

                  $630.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco Sport 2021+ 17" Gloss Black Low Wheel Kit

                  Bronco Sport 2021+ 17" Gloss Black Low Wheel Kit

                  SKU: M1007KS17BSB

                  $1,105.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  Mustang 1979-1995 Starter Index Plate Small Block Manual Transmission

                  SKU: M7007B

                  $98.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  RANGER ECOBOOST POWER PACK PERFORMANCE CALIBRATION

                  SKU: M9603REB

                  $925.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  Mustang Coupe 2015-2023 Rear Spoiler with Gurney Flap

                  SKU: M16600FP

                  $700.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  SKU: M18000F15BA

                  $1,805.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  5.0L GEN 4X MUSTANG CRATE ENGINE

                  5.0L GEN 4X MUSTANG CRATE ENGINE

                  SKU: M6007M50H

                  $12,650.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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