Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT4 CV Boot LH

                  Mustang GT4 CV Boot LH

                  SKU: M3A331GT4A

                  $180.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  Mustang 2015-2021 IRS Super 8.8 Inch Ring and Pinion Set - 3.55 Ratio

                  SKU: M420988355A

                  $295.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  SKU: M1007M1785G

                  $495.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  289-302 SB Oil Pan Reinforcement Rails

                  289-302 SB Oil Pan Reinforcement Rails

                  SKU: M6674302

                  $155.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2023 Coyote Engine Cover Kit

                  Mustang GT 2018-2023 Coyote Engine Cover Kit

                  SKU: M9680M50B

                  $225.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

                  F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

                  SKU: M420988410F

                  $230.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  FORD RACING SLANT EDGE AIR CLEANER CHROME

                  SKU: 302384

                  $310.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  Mustang 2011-2014 Boss 302 Engine Oil Cooler

                  SKU: M6642MB

                  $215.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2005-2014 Strut Tower Brace

                  Mustang GT 2005-2014 Strut Tower Brace

                  SKU: M20201S197

                  $235.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
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