Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Ford Performance commodities (1080)

                  commodities in range $0 - $50 (152)

                  commodities in range $51 - $100 (138)

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                  Mustang 2.3L EcoBoost Oil-Air Separator RH

                  Mustang 2.3L EcoBoost Oil-Air Separator RH

                  SKU: M6766A23S

                  $275.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  SKU: M5490HWA

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 FORD PERFORMANCE MUSTANG MID WING OUTDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG MID WING OUTDOOR COVER

                  SKU: M19412S6T

                  $625.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  SKU: 302139

                  $525.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Bumper Insert

                  Mustang GT500 2020-2022 Carbon Fiber Bumper Insert

                  SKU: M17750MCF

                  $1,255.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1982-1995 V8 Adjustable Clutch Service Cable

                  Mustang 1982-1995 V8 Adjustable Clutch Service Cable

                  SKU: M7553C302

                  $67.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  GT350 Cylinder Head LH Semi Finished

                  GT350 Cylinder Head LH Semi Finished

                  SKU: M6050M52X

                  $1,440.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  F-150 2021-2025 Black Side Exit Touring Exhaust 2.7L, 3.5L & 5.0L

                  SKU: M5200FTBS

                  $1,745.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

                  Mustang 2015-2020 5.2L Coyote GT350 Oil Pan and Pump Kit

                  SKU: M6675M52

                  $755.00

                  Shipping: Ships by Aug 17
                  Pickup: Free at Dealer
                  Add to Cart
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