Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  D347SR7 SPEC ENGINE KIT UPGRADE

                  D347SR7 SPEC ENGINE KIT UPGRADE

                  SKU: M9000347SR7KITU

                  $8,920.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 RAPTOR HEATED STEERING WHEEL UPGRADE

                  F-150 RAPTOR HEATED STEERING WHEEL UPGRADE

                  SKU: M3602RAP

                  $325.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  INTAKE MANIFOLD - FR9 NASCAR PROGRAM

                  INTAKE MANIFOLD - FR9 NASCAR PROGRAM

                  SKU: M9424E555

                  $940.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $235.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 1999-2014 60 LB/HR Fuel Injector Set

                  Mustang 1999-2014 60 LB/HR Fuel Injector Set

                  SKU: M9593LU60

                  $725.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  Mustang 2018-2020 5.2L GEN 2 Water Pump Kit

                  SKU: M8501M52A

                  $280.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  RANGER RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  RANGER RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603REB30

                  $850.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  2021-2025 BRONCO 2.3L SPORT TUNED AXLE-BACK EXHAUST - CHROME TIPS

                  SKU: M5230BR3SC

                  $1,390.00

                  Pickup Required
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                  GT350 Cylinder Head LH Semi Finished

                  GT350 Cylinder Head LH Semi Finished

                  SKU: M6050M52X

                  $1,440.00

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