Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  SKU: M602623BSBP

                  $28.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  Mustang 1985-2014 8.8" Traction-Lok Rebuild Kit with Carbon Discs

                  SKU: M4700C

                  $200.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  Mustang 2005-2014 Hood Lift Kit with Laser Engraved Ford Performance Logo

                  SKU: M16826M

                  $105.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  FORD MUSTANG LOGO BLACK CRINKLE VALVE COVERS

                  SKU: 302101

                  $125.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  WIRE DIVIDERS: FORD LOGO: BLACK 4 TO 3 TO 2 WIRE

                  WIRE DIVIDERS: FORD LOGO: BLACK 4 TO 3 TO 2 WIRE

                  SKU: 302641

                  $20.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6010-M50X Block Plug and Dowel Kit

                  M-6010-M50X Block Plug and Dowel Kit

                  SKU: M6026M50X

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  SKU: M1012BSB

                  $42.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  SKU: M1012H

                  $14.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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