Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043A5

                  $78.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Coyote Engine Cover Kit

                  Mustang 2015-2017 Coyote Engine Cover Kit

                  SKU: M9680M50A

                  $220.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L ROLLER ROCKERS - SET OF (16)

                  7.3L ROLLER ROCKERS - SET OF (16)

                  SKU: M6564SD7316

                  $195.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  Mustang 2015-2023 2.3L EcoBoost Crankshaft

                  SKU: M630323EB

                  $415.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  SKU: M625023EBH

                  $235.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  SKU: M1447SDC3

                  $140.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  TVS-1734 VALVE SPRING (1)

                  TVS-1734 VALVE SPRING (1)

                  SKU: M651317341

                  $22.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  High Performance Hydraulic Roller Cam Lifters

                  High Performance Hydraulic Roller Cam Lifters

                  SKU: M6500R302H

                  $450.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  SKU: M2500SG

                  $220.00

                  Shipping: Ships by Jul 30
                  Pickup: Free at Dealer
                  Add to Cart
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