Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 Sinister Bronze 17"x8.0" Wheel Kit

                  Bronco 2021-2023 Sinister Bronze 17"x8.0" Wheel Kit

                  SKU: M1007KP1780BRN

                  $1,635.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  SKU: M6017M50BAA

                  $2,730.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BLACK

                  SKU: M1007KM1785KMB

                  $1,875.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  TVS-1734 VALVE SPRING (1)

                  TVS-1734 VALVE SPRING (1)

                  SKU: M651317341

                  $22.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  Mustang 2017-2021 5.2L Predator Roller Finger Follower Kit

                  SKU: M6564M52A

                  $600.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  SKU: M6007X2347DF

                  $13,500.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200M8TC

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger Off-Road Hoop Steps

                  Ranger Off-Road Hoop Steps

                  SKU: M16450RTS

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FENDER FLARES-GLOSS

                  SKU: M16268BG

                  $9,650.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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