Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  Mustang GT 2015-2017 Performance Calibration Power Pack 1

                  SKU: M9603M8

                  $415.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2007-2011 5.4L 4V S/C Head Changing Kit

                  Mustang 2007-2011 5.4L 4V S/C Head Changing Kit

                  SKU: M6067MSVT

                  $140.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  SKU: M1447BLBR

                  $110.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  F-150 2015-2023 Ford Performance Sill Plate Set

                  F-150 2015-2023 Ford Performance Sill Plate Set

                  SKU: M1613208F15A

                  $115.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  HI-PERFORMANCE DUAL FUEL PUMP KIT

                  SKU: M9407M52SC

                  $220.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Aluminum Brake Proportioning Valve

                  Aluminum Brake Proportioning Valve

                  SKU: M2328C

                  $67.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang 1996-2004 Clutch Release Lever

                  Mustang 1996-2004 Clutch Release Lever

                  SKU: M7515A

                  $98.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  Mustang 2011-2020 5.0L Coyote Timing/Front Cover and Cam Cover Kit

                  SKU: M6580M50

                  $475.00

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