Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Performance Parts

                  Performance Parts

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                  Number of Ford Performance commodities (1079)

                  commodities in range $0 - $50 (153)

                  commodities in range $51 - $100 (138)

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                  Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259R464

                  $145.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 MAVERICK HEADLAMP KIT - SMOKED LENS

                  2022-2024 MAVERICK HEADLAMP KIT - SMOKED LENS

                  SKU: M13008MVH

                  $1,390.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-1998 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1996-1998 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259C462

                  $110.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Ford Performance Off-Road Steering Wheel

                  Mustang 2005-2014 Ford Performance Off-Road Steering Wheel

                  SKU: M3600RA

                  $350.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  5.0L COYOTE HIGH RPM COMPETITION PULSE RING

                  SKU: M12A227CJ13

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  460 BIG BLOCK TIMING COVER

                  460 BIG BLOCK TIMING COVER

                  SKU: M6059460

                  $280.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  SKU: M5200M8SC

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  F-150 2013-2016 3.5L Twin Turbo Upgrade Kit

                  SKU: M943835TA

                  $3,160.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
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