Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

                  $2,145.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Active Exhaust Upgrade Kit

                  Mustang Active Exhaust Upgrade Kit

                  SKU: M5200ACT1

                  $1,745.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  SKU: M1007P1780MB

                  $355.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  Bronco 2021-2023 M220 Rear Axle Outer Bearing/Seal Kit

                  SKU: M1225C

                  $235.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,650.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  SKU: M6004A5015

                  $750.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - GLOSS

                  SKU: M16628FG

                  $2,235.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  EXPLORER ST 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603EX30

                  $850.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  SKU: 302510

                  $330.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
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