Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2024 Front Wheel Hub Kit with APR Studs

                  Mustang 2015-2024 Front Wheel Hub Kit with APR Studs

                  SKU: M1104AB

                  $425.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 8.8" Front Axel Limited Slip Torsen Differential

                  F-150 8.8" Front Axel Limited Slip Torsen Differential

                  SKU: M4204F150LS

                  $730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Silver Skid Plate Kit

                  Ranger 2019-2023 Silver Skid Plate Kit

                  SKU: M5018RA

                  $315.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  SKU: M12029M50E

                  $350.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  SKU: M19412S6H

                  $625.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017M50B

                  $2,730.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  SKU: M11000C50

                  $330.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  2021+ BRONCO 17" X 8" WHEEL KIT - SILVER

                  2021+ BRONCO 17" X 8" WHEEL KIT - SILVER

                  SKU: M1007KP178S

                  $1,635.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  Mustang 2005-2010 Blue Ford Racing Coated 3-Valve Cam Covers

                  SKU: M6582FR3VBL

                  $510.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
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