Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2007-2012 GT500 One-Piece Driveshaft

                  Mustang 2007-2012 GT500 One-Piece Driveshaft

                  SKU: M4602MSVT

                  $980.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  SKU: M16612AECJ

                  $1,995.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $375.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Single Service Front Coilover

                  Ranger 2019-2023 Single Service Front Coilover

                  SKU: M18001RAF

                  $640.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Single Service Rear Damper

                  F-150 2015-2020 Fox Single Service Rear Damper

                  SKU: M18001F15AR

                  $225.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Performance Cooling Fan

                  Mustang 2005-2014 Performance Cooling Fan

                  SKU: M8C607MSVT

                  $405.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN MINI-NUTS: CHROME

                  VALVE COVER HOLD DOWN MINI-NUTS: CHROME

                  SKU: 302315

                  $22.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  F-150 2015-2023 Ford Performance Tonneau Cover for 5.5" Bed

                  F-150 2015-2023 Ford Performance Tonneau Cover for 5.5" Bed

                  SKU: M98150FP

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
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