Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

                  Mustang 2015-2023 HP Performance Pack Matte Black 19x9.5" Front Wheel

                  SKU: M1007DC1995MB

                  $380.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang 1996-2010 A/C Eliminator Kit

                  Mustang 1996-2010 A/C Eliminator Kit

                  SKU: M19216D46

                  $88.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Caster and Camber Alignment Eccentric Bolt Kit

                  Mustang 2005-2014 Caster and Camber Alignment Eccentric Bolt Kit

                  SKU: M3B236A

                  $62.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" SINISTER BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007P1785BRN

                  $360.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  SKU: M1096FR1

                  $73.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 Performance Pack Front Control Arm Kit

                  Mustang 2015-2020 Performance Pack Front Control Arm Kit

                  SKU: M3075F

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK MACHINED SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK MACHINED SINGLE WHEEL

                  SKU: M1007P1780MBM

                  $355.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1999-2004 Kit Car IRS Hub

                  Mustang 1999-2004 Kit Car IRS Hub

                  SKU: M1109A

                  $265.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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