Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  SKU: M1007KDC178B

                  $2,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Red Starter Button Installation Kit

                  Mustang 2015-2017 Red Starter Button Installation Kit

                  SKU: M10B776MR

                  $57.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Hoop Step 2 Door

                  Bronco Hoop Step 2 Door

                  SKU: M16450BHS2

                  $965.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Ford Performance MagneRide Handling Pack

                  Mustang Ford Performance MagneRide Handling Pack

                  SKU: M9602M

                  $1,545.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $28.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  Mustang 2005-2010 4.6L 3V Camshaft Drive Kit

                  SKU: M6004463V

                  $790.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Pack Rear Spoiler

                  Mustang 2015-2023 Track Pack Rear Spoiler

                  SKU: M16600GT350A

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 PP1 REAR SPOILER

                  Mustang 2015-2023 PP1 REAR SPOILER

                  SKU: M16600MPP

                  $585.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance F-Series White Windshield Banner

                  Ford Performance F-Series White Windshield Banner

                  SKU: M1820W

                  $45.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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