Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2024 Shifter Kit without Knob

                  Mustang 2015-2024 Shifter Kit without Knob

                  SKU: M7210MA

                  $325.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $230.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  2024-2025 MUSTANG 5.0L EXTREME NON-ACTIVE W/VALANCE-BLACK TIP

                  SKU: M5200M5EBV

                  $3,000.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259C460

                  $67.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Off-Road Hoop Steps

                  Ranger Off-Road Hoop Steps

                  SKU: M16450RTS

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-2004 8.8" Axle Installation Kit

                  Mustang 1985-2004 8.8" Axle Installation Kit

                  SKU: M4050B

                  $52.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco 2021-2022 Ford Performance by WARN® Winch Kit

                  Bronco 2021-2022 Ford Performance by WARN® Winch Kit

                  SKU: M1821B

                  $1,050.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2022 Tremor Half Shafts Pair

                  F-150 2021-2022 Tremor Half Shafts Pair

                  SKU: M3429F150

                  $515.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  Mustang 2015-2021 GT, I4 and V6 High-Flow K&N / Ford Performance Air Filter

                  SKU: M9601M

                  $72.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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