Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  MUSTANG 2.3L EXTREME ACTIVE CAT-BACK - BLACK TIP

                  SKU: M5200M2EB

                  $3,000.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  Mustang 2005-2014 Lightweight Tubular Front Bumper

                  SKU: M17757MB

                  $390.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  Mustang GT 2015-2017 5.0L Cat-Back Sport Exhaust System with Chrome Tips

                  SKU: M5200M8SC

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  2011-2020 5.0L Coyote Street Rod Cast Iron Exhaust Manifolds

                  SKU: M9430SR50A

                  $295.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  Mustang 2015-2020 5.2L Coyote Roller Finger Follower Kit

                  SKU: M6564M52

                  $510.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  GT500 2020-2021 Throttle Body 92MM

                  GT500 2020-2021 Throttle Body 92MM

                  SKU: M9926M5292

                  $475.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2023 F-150 RAPTOR 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  2021-2023 F-150 RAPTOR 3.5L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603R35

                  $850.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $220.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

                  Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

                  SKU: M9593M55GT

                  $365.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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