Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  302/351W DOUBLE ROLLER TIMING CHAIN SET - CAST IRON GEAR

                  302/351W DOUBLE ROLLER TIMING CHAIN SET - CAST IRON GEAR

                  SKU: M6268A302

                  $225.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - CHROME

                  FORD SLANT EDGE BREATHER - CHROME

                  SKU: 302439

                  $50.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2005-2014 Adjustable Panhard Bar Bushing Kit

                  Mustang 2005-2014 Adjustable Panhard Bar Bushing Kit

                  SKU: M4266A

                  $47.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  Mustang 1963-2001 289/302 Single Plane Victor Jr Intake Manifold

                  SKU: M9424D302

                  $470.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Front Cover for Supercharged Applications

                  Mustang 2011-2017 5.0L Coyote Front Cover for Supercharged Applications

                  SKU: M6059M50SC

                  $290.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 FR3 Track Suspension Single Rear Service Shock

                  Mustang 2015-2023 FR3 Track Suspension Single Rear Service Shock

                  SKU: M18001AS

                  $220.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  4.6L 2V PERFORMANCE IMPROVEMENT INTAKE MANIFOLD

                  SKU: M9424P46A

                  $415.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN WING NUTS:BLACK CRINKLE FINISH

                  SKU: 302326

                  $30.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  FORD RACING COMPLETE DRESS UP KIT, BLACK CRINKLE FINISH

                  SKU: 302500

                  $330.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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