Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  DIPSTICK KIT: ALUMINUM ANODIZED HANDLE, EMBOSSED FORD LOGO

                  SKU: 302400

                  $44.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1978 302 Engine Universal Oil Dipstick/Tube

                  Mustang 1964-1978 302 Engine Universal Oil Dipstick/Tube

                  SKU: M6622302

                  $55.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  351W High Volume Oil Pump

                  351W High Volume Oil Pump

                  SKU: M6600B3

                  $88.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L GAS EXHAUST GASKETS/HARDWARE

                  7.3L GAS EXHAUST GASKETS/HARDWARE

                  SKU: M9448SD73

                  $66.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  Mustang 2012-2013 Boss 302 90mm Throttle Body Intake Spacer

                  Mustang 2012-2013 Boss 302 90mm Throttle Body Intake Spacer

                  SKU: M9474M50B

                  $83.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN MINI-NUTS: CHROME

                  VALVE COVER HOLD DOWN MINI-NUTS: CHROME

                  SKU: 302315

                  $22.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

                  SKU: 302291

                  $15.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  SKU: 302236

                  $33.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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                  SCJ Valve Push Rod Guide Plate

                  SCJ Valve Push Rod Guide Plate

                  SKU: M6566SCJA

                  $83.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
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