Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-250 Super Duty 2020 7.3L Gas Main Bearing Cap Bolt Kit

                  F-250 Super Duty 2020 7.3L Gas Main Bearing Cap Bolt Kit

                  SKU: M6345SD73

                  $77.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Camshaft Thrust Plate

                  Camshaft Thrust Plate

                  SKU: M6269A351

                  $72.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  SKU: M9601MGT

                  $88.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED MUSTANG EMBLEM

                  AIR CLEANER KIT: BLACK CRINKLE FINISH, RED MUSTANG EMBLEM

                  SKU: 302362

                  $120.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Mustang 2011-2014 Boss 302R Valve Spring Kit

                  Mustang 2011-2014 Boss 302R Valve Spring Kit

                  SKU: M6513M50BR

                  $83.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  SKU: M9448M50D

                  $83.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1986-1995 EFI Heat Spacer 1.00" Cobra Intake

                  Mustang 1986-1995 EFI Heat Spacer 1.00" Cobra Intake

                  SKU: M9486A53

                  $115.00

                  Shipping: Ships by Jun 7
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                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $140.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  Mustang 2015-2017 5.2L Coyote Head Changing Kit

                  SKU: M6067M52

                  $150.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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