Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  SKU: M6375M50

                  $405.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshaft

                  SKU: M6250X303

                  $410.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT/GT500 2007-2010 5.4L Lash Adjusters

                  Mustang GT/GT500 2007-2010 5.4L Lash Adjusters

                  SKU: M6500GT

                  $340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 87mm Bullitt Throttle Body

                  Mustang 2018-2021 87mm Bullitt Throttle Body

                  SKU: M9926M50B

                  $275.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

                  Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

                  SKU: M6529MSVT

                  $340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  302/351 Maximum Flow Aluminum Water Pump

                  302/351 Maximum Flow Aluminum Water Pump

                  SKU: M8501F351

                  $335.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

                  F-150 2017-2020 3.5L EcoBoost Oil-Air Separator RH

                  SKU: M676635T

                  $245.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

                  Mustang 1964-1981 Manual Transmission Flywheel Steel 157 28.2

                  SKU: M6375A302B

                  $335.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V-8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250B303

                  $410.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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